Introduction

At PeakOnnodex, we understand that your personal information is valuable and deserves protection. This privacy policy explains how we collect, use, store, and protect your data when you visit our website or use our investment analysis and educational services.

We operate under Vietnam's personal data protection regulations and international privacy standards. Your trust matters to us, and we're committed to being transparent about our data practices.

Information We Collect

Information Collection Methods

• Direct Collection: When you fill out contact forms, register for programs, or subscribe to our newsletter
• Automatic Collection: Through cookies and analytics tools when you browse our website
• Communication: When you email us, chat with support, or participate in webinars
• Third-Party Integration: From payment processors during course enrollment

How We Use Your Information

We use your personal information for specific, legitimate purposes related to providing investment education services:

Marketing Communications

We may send you educational content, course updates, and relevant investment insights. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Storage and Security

Your personal information is stored securely using industry-standard security measures. We employ multiple layers of protection to keep your data safe:

• Encryption: All sensitive data is encrypted both in transit and at rest using AES-256 encryption
• Access Controls: Only authorized staff members can access personal information on a need-to-know basis
• Regular Audits: We conduct quarterly security reviews and vulnerability assessments
• Secure Servers: Data is stored on secure servers located in facilities with physical security measures
• Backup Protection: Regular encrypted backups ensure data recovery capabilities

Your Privacy Rights

Under Vietnam's data protection regulations and international privacy standards, you have several rights regarding your personal information:

How to Exercise Your Rights

To exercise any of these rights, contact us using the information below. We'll respond to your request within 30 days. Some requests may require identity verification to protect your privacy.

If you're not satisfied with our response, you have the right to file a complaint with Vietnam's data protection authority or your local privacy regulator.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and understand how visitors use our website. Here's what you should know:

Types of Cookies We Use

• Essential Cookies: Required for website functionality, cannot be disabled
• Analytics Cookies: Help us understand visitor behavior and improve our content
• Preference Cookies: Remember your settings and customization choices
• Marketing Cookies: Enable targeted content delivery (with your consent)

You can control cookies through your browser settings. Disabling certain cookies may limit website functionality but won't prevent you from accessing our main content.

Data Sharing and Third Parties

We don't sell your personal information to anyone. We only share data with trusted partners who help us deliver our services:

• Payment Processors: For secure payment processing during course enrollment
• Email Service Providers: To send educational content and course updates
• Analytics Services: To understand website performance and user experience
• Cloud Storage Providers: For secure data backup and storage
• Legal Requirements: When required by Vietnamese law or legal proceedings

All third-party partners are contractually required to protect your data and use it only for specified purposes. We conduct due diligence to ensure they meet our privacy standards.

International Data Transfers

Some of our service providers may process your data outside of Vietnam. When this happens, we ensure adequate protection through:

• Contractual safeguards that require equivalent data protection
• Certification under recognized privacy frameworks
• Regular compliance monitoring and audits
• Data minimization to transfer only necessary information

We always prioritize keeping your data within Vietnam when possible, but international transfers may be necessary for certain services like cloud storage or payment processing.

Children's Privacy

Our investment education services are designed for adults. We don't knowingly collect personal information from children under 16 years old. If we discover that we've collected information from a child, we'll delete it immediately.

Parents or guardians who believe their child has provided personal information to us should contact us immediately so we can remove the information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll:

• Post the updated policy on our website with a new "Last Updated" date
• Send email notifications to registered users about important changes
• Highlight key changes in our newsletter or website announcements
• Provide a summary of changes for easy understanding

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates indicates your acceptance of the changes.

Contact Information

Our privacy team typically responds to inquiries within 2 business days. For urgent privacy matters, please call us directly during business hours (9 AM - 6 PM, Vietnam time).

We take privacy concerns seriously and will work with you to address any questions or issues you may have about how your personal information is handled.